Work With Us

Job Description

Sales Associate

Location: Sarah O. Tennyson Showroom and Dairy Block

Job Purpose Summary: Greeting customers, responding to questions, improving engagement with merchandise and providing an overall outstanding customer experience.

Key Responsibilities:

  • Upkeeps sales floor and displays per company standards and contributes to strategically changing them to accommodate marketing campaigns and inventory levels
  • Provides exemplary customer service to patrons by offering product knowledge and building relationships and rapport with regular shoppers
  • Aids in styling customers with specific needs by listening to their preferences and applying knowledge about trends and situational appropriateness to drive sales and build relationships
  • Intakes repairs and notes appropriate due dates, contact  information, and communication required  about timelines and cost.
  • Assists in packaging orders in an orderly fashion
  • Reaches out to designers and jewelers to find out about customer inquiries on custom orders
  • Assists with daily tasks including checking voicemails, calling customers, tracking shipments, etc.
  • Communicates inventory levels with sales lead and management
  • Works a regular schedule with requests off conducive with traffic levels, season, and fair to hourly expectations
  • Contributes to the function of the business by seeking out knowledge about policy and product
  • Ensures accuracy and consistency on special orders
  • Takes a self motivated approach to job expansion and knowledge by seeking out answers and understanding
  • Other duties as assigned

Job Type: Full-time & Part-time 

Please send your resume to: Jenna@sarahojewelry.com

We are looking forward to reading your application.