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Job Description

Sales Associate & Designer

Full-Time Position

Location: Sarah O. Tennyson Showroom & The Dairy Block

Job Purpose Summary: On our team, everyone plays a critical role. As a Fine Jewelry Sales Associate & Designer you will be assisting our amazing customers to find or create a beautiful jewelry item(s) whether it takes place in our beautiful showroom or during a one-on-one custom experience. Furthermore, this position is responsible with assisting the leads and store manager in execution of daily activities to ensure a great customer experience and sales performance of the store.

Reports To: Store Manager directly

Key Responsibilities:

  • Upkeeps sales floor and displays per company standards and contributes to strategically changing them to accommodate marketing campaigns and inventory levels
  • Provides exemplary customer service to patrons by offering product knowledge and building relationships and rapport with regular shoppers
  • Aids in styling customers with specific needs by listening to their preferences and applying knowledge about trends and situational appropriateness to drive sales and build relationships
  • Intakes repairs and notes appropriate due dates, contact information, and communication required about timelines and cost
  • Assists in packaging orders in an orderly fashion
  • Assists with a variety of daily tasks and team projects
  • Communicates inventory levels with sales leads and management
  • Works a regular schedule with requests off conducive with traffic levels, season, and fair to hourly expectations
  • Contributes to the function of the business by seeking out knowledge about policy and product
  • Ensures accuracy and consistency on all orders
  • Takes a self motivated approach to job expansion and knowledge
  • Creates a world-class customer experience by providing passionate customer service and selling through customer engagement
  • Upholds company standards for merchandise presentation
  • Proactively seeks out projects
  • Demonstrates ability to genuinely interact with customers and maintain relationships through passion and jewelry knowledge
  • Enjoys drawing and designing jewelry pieces
  • Has an outgoing, fun personality
  • Excellent written and verbal communication
  • Detail oriented
    • Understands a customers vision and helps to convert it into an appealing custom jewelry piece
    • Develops designs from sketched schematics
  • Accepts other duties as assigned
  • 1+ years of retail or design experience is required

Please send your resume to: Jenna@sarahojewelry.com

We are looking forward to reading your application.