Work With Us

Sales Associate

Reports To: Store Manager

Level: Entry level 

Type: Full Time position, Flexible Schedule (Weekend & Holiday Coverage Required)

Salary Range: $15.75-$16.75 (Depending on experience) plus benefits


Job Purpose Summary: On our team, everyone plays a critical role. As a Sales Associate you will provide a world-class customer experience in order to meet Sarah O. company goals through product knowledge, personal engagement, and luxury service. This position will also be responsible for assisting with daily administrative activities that support the overall sales function and team.


Key Responsibilities:

  • Creates a world-class customer experience by greeting customers, building rapport, listening to their jewelry needs, and guiding them through a smooth purchase process
  • Proactively educates self about fine jewelry, the Sarah O. brand, and internal processes
  • Informs customers about relevant products, events, promotions, policy and services
  • Keeps the showroom floor and stockroom organized and clean, and assists in the preparation of in-store events, changing seasons, and new marketing campaigns
  • Maintains overall appearance of case displays by re-merchandising and straightening throughout the day and communicates inventory levels with Sales Leadership
  • Assists with taking customer orders and repairs, answering inquiries/contacting customers via phone and email, and preparing order shipments
  • Follows internal processes and procedures accurately and consistently
  • Maintains positive working relationships throughout the company
  • Assists with Sales Team projects, as needed
  • Accepts other duties as assigned

Job Requirements

  • 1+ year in a retail environment or related experience, luxury or fine jewelry experience a plus
  • Strong organizational, interpersonal, and communication skills (written and verbal)
  • Demonstrated ability to build and maintain positive relationships with customers
  • Flexible, ability to quickly adapt in a fast-paced environment
  • Detail oriented with ability to handle multiple tasks simultaneously
  • Self-starter, Proactively seeks out projects
  • Ability to create a positive work environment through teamwork and collaboration
  • Works a regular schedule with requests off conducive with traffic levels, season, and fair to hourly expectations (Weekend and holiday availability is required)

To apply: Send an email with your resumé and a little about why you'd like to join our team to [email protected]