We've teamed up with Jewelers Mutual Group to offer hassle-free protection plans so you can keep your jewelry looking as good as the day you got it. View the JM® Care Plans we offer and choose what's best for you.
| Sarah O. Limited Warranty | JM® Care Plan 3-year | JM® Care Plan Lifetime | |
|---|---|---|---|
Ring Resizing | |||
Refinishing & polishing | |||
Inspection & cleaning | |||
Accent stone repair due to faulty setting* | |||
Tightening of loose stones | |||
Broken, bent or worn prong repair | |||
Rhodium plating | |||
Center stone repair due to faulty setting | |||
Cracked or thinning band repair | |||
Replacement of broken clasp | |||
Repair or replacement of damaged bracelets or chains | |||
Cracked or chipped stone replacement | |||
Earring post repair | |||
Included | Optional | Optional |
Exclusions and limitations apply. For specific plan details, refer to the Terms and Conditions. JM® Care Plan is offered by a member of the Jewelers Mutual Group, either JM® Care Plan, Inc. or JM® Care Plan Services, Inc.
JM® Care Plan 3-Year Protection Plan Terms & Conditions
JM® Care Plan Lifetime Protection Plan Terms & Conditions
*Click here to learn more about what's covered under Sarah O.'s limited lifetime warranty.
For any additional questions, please contact us for more information.
FAQ
JM® Care Plans can only be purchased at the same time you purchase your jewelry.
FIRST - Purchase Coverage: Purchase your JM® Care Plans at the same time you purchase your jewelry. Keep your receipt as proof of purchase. You'll need it to file a claim.
NEXT - Wear Worry-Free: You do you, without worry. Rest assured you're protected from the unexpected.
IF YOU NEED TO File a Claim: Request a repair to begin the claim process.
All required care, maintenance, and inspection services specified in your item’s original manufacturer’s warranty must occur to maintain coverage.
Contact us to obtain a copy of the original receipt
3-year plans are transferable while the plan is active. Lifetime plans are transferable in the first 180 days. Simply pass the Terms and Conditions to the new owner and contact us to update the JM® Care Plans record.
In the event of a claim, the purchase receipt may be requested. We recommend providing the new owner with a copy of the receipt when you transfer the plan.
Contact us, you may receive a full or partial refund according to your Terms and Conditions.
Request a Repair
Visit one of our showrooms, or click below to request a repair online.