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As Sarah O. Jewelry continues to grow, our search for top talent does too!

Sales Associate

Job Purpose Summary: On our team, everyone plays a critical role. As a Sales Associate you will provide a world-class customer experience in order to meet Sarah O. company goals through product knowledge, personal engagement, and luxury service. This position will also be responsible for assisting with daily administrative activities that support the overall sales function and team. 

Reports to: Store Manager

Location: Tennyson or Dairy Block 

Type: Full Time position, Flexible Schedule (Weekend & Holiday Coverage Required) 

Hourly Range: $20-$23 (Depending on experience) 

Benefits: Medical, dental, vision, 401k, paid time off, possible monthly bonuses based on sales goals.

Key Responsibilities: 

• Creates a luxury customer experience by greeting customers, building rapport, listening to their jewelry needs, and guiding them through a smooth purchase process 
• Proactively educates self about fine jewelry, the Sarah O. brand, and internal processes 
• Informs customers about relevant products, events, promotions, policies and services 
• Assists in keeping the entire store environment organized and clean
• Assists in preparation for in-store events, peak seasons, and new marketing campaigns 
• Maintains overall appearance of case displays by re-merchandising, cleaning and straightening throughout the day
• Communicates inventory levels and opportunities with Sales Leadership 
• Assists with taking customer orders, repairs, answering inquiries by contacting customers via phone or email, and preparing order shipments 
• Follows internal processes and procedures accurately and consistently 
• Maintains positive working relationships throughout the company 
• Assists with team projects, as needed 
• Collaborates with with appropriate team members to successfully accomplish hard things
• Approaches every client interaction with the Sarah O. core value that “Everyone deserves something beautiful” mindset
• Maintains an open mindset to be actively and positively present at all times for customers, whether it’s an appointment or walk-in interaction 
• Correctly and efficiently books customer appointments. Documents to standard following client interaction 
• Shows up for self, the store and your team by being on time, in proper dress code with a positive and proactive attitude, ready to have a fun and successful day 
• Accepts other duties as assigned 

Job Requirements 

• 2+ years in a retail environment or related experience. Luxury or fine jewelry experience is a plus
• Strong organizational, interpersonal, and communication skills (written and verbal) 
• Demonstrated ability to build and maintain positive relationships with all customers 
• Flexible and able to quickly adapt in a fast-paced environment 
• Detail oriented and able to handle multiple tasks simultaneously 
• Self-starter, Proactively seeks out projects 
• Able to create a positive work environment through teamwork and collaboration 
• Works a regular schedule with requests off conducive with traffic levels, season, and fair to hourly expectations (Weekend and holiday availability is required)

How to Apply: Click the button below or send an email to [email protected] with your resumé and a little about why you'd like to join our team. We look forward to hearing from you!

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